Privacy Policy
Effective October 22, 2026
This Privacy Policy explains how West Crow Contracting Ltd. ("West Crow," "we," "us") collects, uses, and protects your information when you visit our websites, contact us, request or receive a quote from us, or receive text messages from us.
Information we collect
- Information you give us: your name, company, phone number, email address, project address, and details about your project, when you invite us to bid, use our chat, call, or email us.
- Information collected automatically: basic device and usage information, such as browser type, pages visited, and referring links, collected through cookies and similar technologies.
How we use your information
- To prepare, send, and follow up on bids and quotes
- To respond to your questions and requests
- To ask for feedback on our pricing and our bids
- To coordinate scheduling for awarded work
- To send text messages you have agreed to receive
SMS text messaging
If you opt in to receive text messages from West Crow Contracting Ltd., we use your mobile number only to send customer care messages related to your inquiry, including follow-ups on bids and quotes we have submitted, questions about the status of a project you invited us to bid on, requests for feedback on our pricing, and scheduling coordination for awarded work. We do not send promotional text messages. Message frequency varies, typically 1 to 6 messages per month. Message and data rates may apply. Reply STOP at any time to opt out, or HELP for assistance.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
How we handle information
We use your information only for the purposes described in this policy. We use service providers that support our business, such as customer relationship management and message delivery platforms, and they may use your information only to provide those services to us. We may also disclose information when required by law or to protect our rights and the safety of others. Text messaging opt-in data and consent are never included.
Cookies
Our websites use cookies and similar technologies to understand how visitors use our pages. This information does not include your mobile number or your text messaging consent. You can control cookies through your browser settings.
Data retention and security
We keep your information only as long as needed for the purposes above or as required by law, and we use reasonable safeguards to protect it. No method of transmission or storage is completely secure.
Your choices
You can opt out of text messages at any time by replying STOP, and out of email by using the unsubscribe link or replying to tell us. You can ask us to access, correct, or delete your personal information by contacting us using the details below. We handle personal information in accordance with applicable Canadian privacy law, including British Columbia's Personal Information Protection Act.
Children
Our services are intended for businesses and are not directed to children under 13. We do not knowingly collect their information.
Changes to this policy
We may update this policy from time to time. The effective date above shows when it was last changed.
Contact us
West Crow Contracting Ltd.
Office: 4415 Juneau Street, Burnaby, BC V5C 4C4, Canada
Registered office: 221 5th Avenue, New Westminster, BC, Canada
Phone: (604) 399-4644
Email: admin@westcrow.ca